Configuration & Software Asset Management
BCS Configuration Management Specialist Group, BCS Bedford Branch, IET
Date | Tuesday 17 Jan 2017 | ||||||||
Time | 18:30 | ||||||||
Location | Tavistock Suite, The Park Inn Hotel, 2 St Mary's Street, Bedford MK42 0AR | ||||||||
Speaker | Richard Josey and Rory Canavan | ||||||||
Abstract | We live in a constantly changing world, where complex service delivery strategies require a foundation of accurate IT Asset and Configuration Data to help manage operational, financial, legal and compliance risk as well as support effective management decision making. The twin disciplines of IT Asset Management and Configuration Management play a critical role in enabling effective service design, transition and operations, maximising the return on Richard Josey and Rory Canavan from the Configuration Management Specialist Group, who will do a joint presentation to explain how Service Asset & Configuration Management (in ITIL-speak) work together to support IT Service Delivery. | ||||||||
Profiles |
Richard is the chair of the BCS Configuration Management Specialist Group (CMSG), a committee member of the BCS Service Management Specialist Group (SMSG). He speaks regularly at a number of industry events including BCS, itSMF and Gartner conferences, as well as a number of webcast and webinars.
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